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Is Your Business Leading with H.E.A.R.T.?

There’s a lot of focus this time of year around matters of the heart; giving valentines, celebrating and reinforcing loving relationships. But what role does heart play in your business? Several books have been written about heart-centered leadership, but what does it really mean?

When I talk about leading with H.E.A.R.T., I’m suggesting a way to guarantee an increase in productivity and the bottom line without a dollar of direct cost!  Sound good so far?
Here’s what it takes to lead from H.E.A.R.T. whether you’re CEO of a large organization or you’re a self-employed entrepreneur.

H – Be Healthy.  Model good emotional, physical, mental and spiritual health in your own life and it will set the example for those you lead.  If your life is balanced and whole, others will want the same thing in their lives.  It’s easy to put your health “on hold” while you operate lean and mean and put more work on everyone in the organization.  But it’s not sustainable.  So remember the advice of every flight attendant you’ve ever listened to:  “Put on your own oxygen mask before you attempt to help others put on theirs.”

E – Be Empathetic.  Start with empathy for yourself and all the challenges you’re dealing with.  Then express compassion and understanding for your employees, your customers and your vendors.  What can you or the organization do to make their lives easier?  How can you put yourself in their situation and truly relate? One of my clients had a major vendor she owed money to call and tell her he understood her situation and would give her more lenient terms so they could continue to do business!

A – Think Affirmatively.  At any moment you have the choice of how you perceive things.  Do you see the glass half empty, half full, or overflowing to the point you need a bigger glass?!  You can frame your financials with doom and gloom or point out where things are improving.  Every problem contains within it the solution.  As Henry David Thoreau put it, “The question is not what you look at, but what you see.”
Start wherever you are right now and use the power of positive intentions to focus your resources on actions and innovations to move your organization forward.

R – Get Reconnected.  Maybe it’s time to pull out your vision statement, your mission statement and reconnect to the passion you have for the purpose of your organization. Then you can re-engage with your team members to get them fired up again.
In your personal life, what relationships have been neglected? What hobbies or fun activities haven’t you had time for?  From Lao Tzu, “Joy is the foundation of life.  What gives you joy? Joy comes from the inside to the outside and in the process of knowing yourself you learn what you love about life”.

T – Trusting.  Trust your decisions and the agreements you’ve made as a team.  Trust the process you’ve launched to implement your solutions, and most important, Trust your partnership with the Divine. In his book The Speed of Trust, author Stephen M. R. Covey says “Trust is the one thing that changes everything.”

When you lead from H.E.A.R.T., (staying healthy, practicing empathy, thinking affirmatively, reconnecting and trusting) you’ll experience a richness that’s beyond merely increasing the bottom line…it’s truly priceless!

“We work from within ourselves toward higher consciousness, greater freedom and more complex order to effect a change in the world, first and foremost through our personal evolution”. ~Barbara Marx Hubbard

Until next time,



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